Privacy Policy

1. Information We Collect

When you use Triplist, we may collect the following types of information:

• Account information: Your name, email address, and profile photo when you sign in with Google or Apple.
• Usage data: Pages you visit, trips you create or save, searches you perform, and interactions with the platform.
• Device information: Browser type, operating system, device identifiers, and IP address.
• Content you provide: Trip descriptions, reviews, comments, and other content you create on the platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Personalize your experience, including AI-powered trip recommendations.
• Communicate with you about your account, updates, and promotional offers (with your consent).
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our platform. You can manage cookie preferences through our cookie consent banner or your browser settings. Essential cookies required for authentication and core functionality cannot be disabled.

4. Third-Party Services

We integrate with third-party services to provide our platform. These may include:

• Authentication providers: Google and Apple for sign-in.
• Analytics services: To understand usage patterns and improve the platform.
• Booking partners: When you book travel experiences, we share necessary information with our booking partners to fulfill your reservation.
• AI services: We use AI to generate trip recommendations. Your content may be processed by our AI providers to deliver these features.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with service providers who help us operate the platform, when required by law, or to protect our rights and safety. Public content you create (such as published trips) is visible to other users.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Export your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal reasons.

9. Children's Privacy

Triplist is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@triplist.com.